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Full brand review - including creation, facilitation of face-to-face focus groups held at all Royal Australian Navy shore establishments across Australia and report recommendations based on findings to the Board of Navy Canteens;
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Formulate and maintain the strategic direction for the brand, product range and subsidiary company’s offerings at direction of CEO Navy Canteens;
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Develop, manage and maintain marketing and media strategies, in-line with overall business objectives and partnering with local and regional teams;
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Provide strategic advice on corporate communications, stakeholder engagement and maintain strategic oversight of external communication;
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Produce engaging content for publications relating to Navy Canteens initiatives, updates to operations and recognition of profit returns to sponsored RAN programs;
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Identify and implement opportunities to build brand awareness and generate sales;
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Review and update ‘Salt’ line of merchandise and apparel items, source new suppliers, provide designs and seek approval from Navy Brand Manager for custom orders;
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Attend RAN shore establishments across Australia on a regular basis to build rapport with Base Command teams, local area managers as well as corporate events and functions;
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Manage and formulate KPIs for staff within the Marketing Unit, including identifying additional recruitment requirements and training opportunities;
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Oversee internal platforms including regular updates to website and social media content;
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Drive Local Area Marketing (LAM) participation including the development of promotions with outlet managers as well as updating outlet signage, and building awareness of support of community programs;
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Use consumer and market research, product analysis, and customer feedback to recognise opportunities for advancing the brand across a range of products and categories;
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Assist and advise with the design of the Navy Canteens App, tactical initiatives, member discounts and loyalty programs;
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Oversee events, PR and media relations and lead projects to help raise profile;
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Fostering relationships and partnerships with internal/external parties and agencies and identify and engage with potential suppliers, partners and/or sponsors.
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Support outlet managers on as needed basis for sponsorship opportunities, local events, weekly specials, menu updates and special sales events as required.